What it is: a lender-ready auto repair shop business plan template in Word paired with a 36-month Excel model. Who it’s for: U.S. founders opening or expanding bay-based service operations who need SBA-style structure that wins leases, permits, and funding. What’s inside: seven clear sections (Executive Summary → Financials), realistic startup costs and use-of-funds, pricing logic tied to labor hours and bay throughput, and cash-flow with sensitivity tests. Why it wins: it uses lender language (unit economics, break-even, repayment comfort) and an operator’s workflow. Delivery: instant digital download—edit today, export to PDF, and present this week.

Industry Snapshot (U.S.)

Demand is resilient as vehicles stay on the road longer and fleets outsource maintenance. Shops that schedule bays tightly, price packages clearly, and control parts and labor inputs hit break-even faster and stabilize margins in year one.

Classification/licensing: NAICS 811111 — Official NAICS page. Industry safety & compliance guidance: OSHA Auto Repair eTool.

What’s Inside the Plan

1) Executive Summary

Defines concept, service mix, and target customer (retail + fleet). Connects capacity (labor hours per RO × bays × utilization) to first-year revenue. States use-of-funds with lifts, tire/alignment, and diagnostic equipment. Names break-even month and 90-day open milestones lenders look for.

2) Market Overview

Summarizes local demand drivers (aging vehicles, commute patterns, fleet concentration) and seasonality. Reviews competitor offers, price anchors, and review signals to position good-better-best packages. Identifies the quickest path to cash flow (oil + inspections + brakes bundles).

3) Products & Services

Details diagnostics, PM services, brakes, tires/alignments, inspections, batteries, and membership plans. Clarifies parts quality standards and warranty policies. Adds upsell logic that raises ARO without slowing throughput.

4) Operations

Maps intake → DVI → estimate → approvals → repair → QC → delivery. Covers bay layout, lift count, inventory controls, and SOPs that protect cycle time. Includes OSHA practices and vendor SLAs that lenders view as risk reduction.

5) Marketing & Sales

Outlines GBP optimization, reviews, service packages, referral incentives, and fleet outreach. Shows response SLAs, transparent ETAs, and follow-up that build retention. Anchors on proof (before/after, memberships) to defend pricing.

6) Management & Team

Defines owner role, service writer metrics, and tech ladder (lube → A-tech). Adds hiring plan, onboarding, and safety leadership. Highlights certifications and training that improve lender confidence.

7) Financials

Shows startup costs and use-of-funds, margin drivers (labor efficiency, parts mark-on), and a 36-month model with break-even timing and DSCR-aware cash flow. Sensitivity cases illustrate pricing, utilization, and staffing impacts.

Lender Checklist (Built In)

Use-of-funds, equipment list, labor & parts assumptions, pricing logic, break-even timing, and monthly cash-flow—organized exactly how reviewers assess risk to reduce back-and-forth.

How It Works

1. Purchase & download instantly.
2. Edit the Word plan and plug assumptions into the Excel model (service mix, pricing, labor hours, utilization).
3. Export to PDF and share with lenders, landlords, and partners.

Frequently Asked Questions

Related Products

• Auto Body Shop Business Plan
• Automotive Glass Replacement Plan
• Automotive Transmission Repair Plan

Helpful Reads

• How to Create & Write Financial Projections (Step-by-Step)
• Unlocking Success: The Critical Role of a Business Plan