Refund policy

Refund & Return Policy

Thank you for choosing BPlanMaker. Our goal is to provide every entrepreneur with a lender-ready business plan template that saves time, reduces stress, and helps present your concept professionally to lenders and investors.

Because our products are digital files that are delivered instantly, our refund policy is designed to protect both our customers and our intellectual property.

Refund Eligibility

  • Technical Access Issues: If you experience any problems downloading or opening your files, please contact us within 7 days of purchase. We will quickly provide support or new file links until the issue is fully resolved.
  • Download Link Not Received: If your download email does not arrive, notify us within 24 hours and we will resend it to your verified email address.

Non-Refundable Situations

  • Digital product access: Once a file has been downloaded or accessed, the sale is final. This prevents unauthorized use or duplication of our work.
  • Change of mind: We cannot offer refunds due to buyer’s remorse or choosing the wrong business model after download.
  • Software compatibility: All business plan templates require Microsoft Office (Word & Excel). We do not refund for compatibility limitations outside of the stated software requirements.

Quality Assurance

Every business plan template at BPlanMaker is built using real operational models and reviewed by experienced professionals with U.S. market knowledge. If you have questions before purchasing, we encourage you to reach out — we’re happy to help you select the right template.

How to Contact Us

If you believe your situation qualifies under this policy or you need download support, please contact us at:
email@bplanmaker.com

By completing a purchase on BPlanMaker.com, you agree to this Refund & Return Policy.